Customer Reviews

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Please take a moment to read some of our recent customer feedback.

 

  • Just to let you know the parcel arrived on Friday. I'm impressed with the service and will happily use the site again and recommend to others. I'd just like to say congratulations on your service and product quality.  I have only recently found your website, but have been pleasantly surprised by your excellent customer service and professional approach. It's service like this that creates satisfied customers and promotes loyalty.  Good for you!
     
  • Just to let you know that I received your parcel today and my order is EXACTLY what I wanted! Thank you so much for not only a very fast service, but for excellence in supplying exactly what is shown on your web site. In today’s internet world, so many products are so misrepresented, it is refreshing to find a Aussie company that can supply. Thank you again for my parcel, my horses and friends will now have a fancy Christmas ,and at the right price too. I will be very happy to use your company again and be more than happy to refer you to my friends.
     
  • I love HSD.  It arrived in 3 days (country Victoria).  I was so impressed!
     
  • I have received both packages in perfect condition, thank you.  I look forward to dealing with your company again, as I am as impressed with your competitive prices as I am with your speedy service.
     
  • Received the parcel this morning.  Your prompt service is really impressive, thanks.  
     
  • The products arrived on Friday.  I just wanted to say thank you for the prompt and very friendly service.  I will definitely be recommending you to friends and family.
     
  • I would like to thank you for your prompt service and extra attention. It is much appreciated and we will be sure to deal with you again in the future.
     
  • Thank you for delivering my order so promptly. I am very impressed with your level of service, excellent range of products and home delivery service. 
     
  • Thank you for your courtesy and prompt service.  Goods received today in good order.
     
  • Thank you for the prompt service. I am very impressed and will recommend your company to others.
     
  • I received my order Tuesday morning. Thank you again for the great service.
     
  • Just a quick note, thanks for the great service and I love the Highlander rug.  It fits my horse very well, and I love the quality.
     
  • Thank you for such fabulous service. We received our order at 8.30am this morning. Will definitely buy from your company again. I also just wanted to say that your website is my favourite online horse products shop, the layout is very well done, and it makes it so easy for everything to be found.
     
  • I only heard about your company last week from a friend, and I am glad I did.   You provide excellent customer service, and should be congratulated on your efforts! 
     
  • I just wanted to say 'thankyou' for the quick delivery of the two summer rugs (on special) that I ordered last week. I was intending to use them as under rugs only, because I honestly thought at that price they would make nice cheap 'rug savers' to protect my expensive winter rugs. However I was delighted to receive a high quality summer rug that fits my small but 'portly' (read: fat!) Arab very nicely. I was impressed with the fittings (how many summer rugs do you buy that have D rings these days! Not many...), good quality material, and nice binding. I don't know how you have done it at the price but they compare to the more expensive brands I tend to find myself buying every year!  
     
  • Thanks so much guys - I will definitely be a repeat customer. 
     
  • Love the rugs ....arrived so quickly.
     
  • The order arrived this morning, thankyou. I will definitely use your business again in the future, as you are much more helpful than our local suppliers who do not seem to want to order anything out of the ordinary!
     
  • I ordered some vet supplies off you guys late last week, I received these yesterday and wanted to say a huge thank you! Not only did I save a lot of money, the products were exactly what I wanted and you provided fantastic service. So thank you!
     
  • I had been waiting FIVE weeks for some Equimax liquid to arrive from another online shop. I called them on Monday, cancelled the order & ordered through you instead.  It was here within 24 hours.  Thank you for such amazing service, I'll never go anywhere else now.
     
  • I would just like to say how thrilled I am with your service.  I now order all my horse products through you because you have such a wide range, quick delivery, friendly service and very cheap prices!  I have passed on recommendations to my instructors, friends and anyone else who is looking for a quick, hassle free service...I know they are equally happy!
     
  • Thank you for my order which I received this morning. This is the first time I have ordered and was very pleased at the promptness of delivery and was very impressed with the wide variety of products that you have on the web site.  The site was easy to navigate and the order process straight forward.  I will definitely be ordering more products in the future and will make sure that I pass on the website to friends.
  • I think you provide a great service, and your prices are really reasonable as well.
  • ​Just wanted to let you know my order arrived today, in record time - things usually take longer to ship over here to Perth.  Thank you so much for the excellent service and attention to detail, I'll definitely buy from you again.
  • Thanks for the prompt delivery. It all arrived safely in good order at PO on Friday. By the way the embroidered dressage saddle cloth is lovely. Once again thank you & I’ll be sure to mention your good service to others.
  • I recently placed an order with your company for some show products I needed urgently. Due to my remote (Mt Isa) location I could not find the products I needed and I really needed them before the weekend (25th and 26th) I am just writing to say a huge thank you to your company for sending the products AAE with no extra charge, it was a pleasant surprise to find a company who was willing to help me rather than refuse due to my location. I’m very grateful and have passed on you details to everyone I know here so I hope you get some more business from us here in Mt Isa, again a HUGE thank you for your excellent service. You now have a customer for life!
     
  • I must compliment you on your fantastic service. I have been dealing with  your company for a while now and am most impressed with your very helpful staff and prompt delivery. Your prices and product range are great.  Congratulations on doing an excellent job.
     
  • Just wanted to say that I got my order yesterday and yet again I am very happy! Thank you for the fantastic and quick service!
     
  • Just to let you know order was received last Friday.  Great service, items received well packed and as ordered!
  • Received my order just now, all in good condition. Great service. Delivery man was very professional too. I'm impressed with your fantastic range of goods and the delivery turnaround time matches it too!  I'll be ordering from you again.
     
  • Many Thanks. I got the parcel yesterday arvo. Have started using the Muscle XL last night. Can't wait to see the results!! Thanks so much for processing my order so quickly. You guys are the greatest. Will definitely be using you guys in the future. Once again, thanks so much.
     
  • I am sooo impressed, my order late Tues night arrived Friday (country Victoria)!!!  How did you do that?  I am still waiting for an order I placed 2 weeks ago with another well known horse supply mail order co . I will certainly be a return customer & will recommend you to all. And then there was a treat in the box for me as well !!!!! Gobsmacked !!!!
     
  • I am very impressed with the speedy delivery of products that I need to wait up to 3 weeks to receive from local sources.
     
  • Many thanks for the delivery of my items, I am astounded at how fast they were sent. Thank you once again for your exceptional service and A1 communication.
  • Your service is unbeatable! I ordered on Friday, made a couple of boo boos and emailed my request for changes to you. I rang 28/08/06 at 8.45, you said no problem and it was here (QLD) at 11.55 today. There are a lot of companies who could take a leaf out of your book with regard to prompt, efficient and friendly service. (I especially like the goodies you include).  I have and will certainly recommend you to all my horsey friends. Many thanks, once again.
     
  • I have been a long time customer, and I love your site.  Thanks for the great service that I get each and every time.  You guys do a great job !
     
  • Unbelievable response, received products today!!  Very happy and thankyou!
     
  • Just to thank you for such great service. We received our products in today's mail....how fast was that!!!!!
     
  • Exceptional service & informative product advice.  Thankyou !
     
  • I have been purchasing from you guys for some time now.  Very competitive prices and FANTASTIC service!!
     
  • Ordered products Wednesday, received them Tuesday to country South Australia and that included a public holiday on the Monday. Great service, products and prices all round, Horse Supplies Direct! Definitely a returning customer.
     
  • You guys do a great job, great price and great speedy service.
     
  • I would like to thank you for the wonderful service you give your customers. I placed an order on Sunday and my parcel arrived today (Tuesday). Everything I wanted was there as well as a few surprises. Your service is great and prices just as good.  I look forward to using your service again in the future.  Thanks from a very happy customer.
     
  • I found HSD's site quite by accident whilst searching the internet.  As I have quite a few horses, I am always looking for good service when needed, together with cutting costs whenever I can.  I have been extremely happy with your services, and have recommended you to numerous other friends, who are now also using your site.  Keep up the excellent work & low prices !
     
  • Hello I purchased Joint Guard from you yesterday and I would like to thank you for your very prompt delivery we received it this morning.  It was most unexpected and we are delighted.  Thanks heaps keep up the good work.
     
  • I use HSD as other sites, although sometimes slightly cheaper, are not as reliable.
     
  • I have recently ordered on 2 separate occasions from you on the internet and I must say that I am very impressed with the service. I live in regional Australia on Kangaroo Island, Sth Aust and both orders arrived to me within 48 hours of placing my order. I have recommended you to several of my friends and the service is outstanding. Thankyou so much. Could you please send me a couple of catalogues as some of my friends don't have the internet.
     
  • I think your business is wonderful, and have let everyone "horsey" I know, who you are & where you are to be found.
     
  • I have used you for over a year now.  Your service is always impeccable.  I can get products from you faster than I can from my local store (Tasmania).
     
  • I just wanted to email and say thank you for your amazing service. I was absolutely floored, after ordering at 1.30pm yesterday (26th of October), to walk into my local post office and have the package waiting for me (11.10am 27th October). Amazing, considering we live in a small SA regional town. I can not believe that you processed my order so promptly. That is customer service for you! I will continue to use your service where ever possible, as I think the prompt dispatch and all the extras are testament to how you feel about your customers.  Once again, thank you very much! 
  • How happy am I with your prompt service! I ordered my supplies on Thursday the 27th of October they arrived Monday the 30th of October (to country Victoria), fantastic service and thankyou for all the little samples, it is great to be able to try new products.  My Horses thank you also.
     
  • Thankyou for my goods, I cannot believe I received them so quick, ordered Thursday night and I received them in Monday mornings mail (rural WA).
     
  • I have recommended your site to a number of people, still by far the best online business that I deal with (and I do a lot of online ordering!)  Well done!
  • You're my favourites on the internet !
     
  • Very easy to find products & good descriptions.
     
  • Got my delivery today, very happy.  Thanks again!
     
  • I just wanted to say that you are still providing the best service I have ever received from any horse supplier in Australia or elsewhere. I ordered some urgent first aid supplies for my filly who had been chased through a fence and despite our remote location the supplies were here within two days, thank you very much for your value for money and you excellent service! I am wondering if you have a price list that you could email me. 
  • The local produce can’t get anything here in less than 3 weeks usually. Your company is twice as fast and a whole lot cheaper.
  • I can't remember how I first found out about you guys, but I'm glad I did. 
  • I've been buying off you guys for ages.  I love your prices & range of items.
  • Have shopped here previously. Love the excellent service and speedy delivery, great prices!
     
  • A great way to buy horse products !
     
  • Hi guys, although I haven't ordered much through you (yet!) I wanted to support you on your claims that your service and prices are outdoing the competition. I am perpetually disappointed by the service and products (not to mention significant price differences) of your store-front competitors, and hope you are getting lots of business from similarly dissatisfied 'defectors'.  I used to work in the industry, and I know that customers are quick to complain but rarely complement - so I thought I would just let you know!
     
  • I have chosen to order over others because of lovely & helpful customer service and the fastest delivery time.
     
  • Just wanted to take the time to thank you all for the great service and products. Once again received my parcel super fast , with low postage $9 for over 25 kg all up which is great. A lot of places make their money on post, so cancel out any benefits of lower prices!!! Keep up the great work, and have a great Xmas.
  • I have bought from you previously & have found your service & products excellent value for money.
     
  • You've won me over. Huge range of products and such wonderfully quick service. I placed my order late on Friday night and it was in the PO Box first thing Tuesday morning. That is some sort of record.
     
  • Just a note to say thank you for the great service. Goods arrived within 24 hours of ordering!
     
  • I never buy anything over the net, but I think I have found my new way to shop :-)
     
  • Have a wonderful Christmas, everybody at HSD - you have been the best online and offline store for me when it comes to price, and customer service/advice.
    Cheers and see you in the New Year.
     
  • Have received this order this morning (Brisbane), less than 24 hours after placing !!!!!  Thanks and Merry Christmas...
     
  • I wanted to do more research & came across your site.  May I say I'm glad I did, you have just about everything the horse owner needs to maintain top health and performance.
     
  • I always use HSD & recommend you to all my horsey friends.  You guys are GREAT !!!
     
  • Keep up the excellent service, it's a credit to you !
     
  • Hi - items received in record time. Will be sure to mention your site to my friends. Great products & service.
     
  • Just a note to thank you very much for being so AMAZINGLY quick in sending my order!!  I only ordered it on Friday, and it was at Tamworth PO today - Monday!  
    We'll definitely be shopping with you again.  Your web site is very well set out, and I do appreciate the way we can click for more information, dosage, etc on products - it's just like picking up the pack in the shop and reading the label.  Thank you for the brilliant service - I've already recommended you to a friend.
  • My daughter's riding instructor suggested I try this, as the saddlery is a bit of a hike and that your business delivers promptly. Looking forward to the goods!
     
  • Your prices are great and your service is spot on! Well Done.
     
  • Thank you for your wonderful service!  Any product that I order is here (country Vic) within 48 hours of ordering.
     
  • Always love the prompt service, and the fact that it come straight to your door.
     
  • Just wanted to report good feedback, I love your services - your price for Domoso roll-on is less than HALF (I kid you not) what the vet charged me a few weeks ago. And that includes delivery! 
     
  • Excellent service !!!  Will be back again and again.. Wonderful job and fantastic products at a good price. Keep up the great work !
     
  • Great site, product descriptions and information, & easy to use menus.  Great work to all!
     
  • Just a quick note to thankyou for the speedy delivery. I was so surprised to receive my order today - I only ordered it Wednesday. And it's come interstate. Amazing and the prices were so much cheaper. Thanks once again, I will recommend you to everyone I know.
     
  • Hi, this is the second time I have used this service & I was very impressed with the prompt delivery of the products I purchased last time.  I will continue to use Horse Supplies Direct and recommend this to anyone.  The prices are great and the service is even better.
     
  • I think this is my third order of JointGuard.  I have been pleased with the speedy delivery.
     
  • Your service so far has been superior to any that I have used. Thank you.
     
  • Thankyou very much for such a quick service and delivery last week!
     
  • Hi, I've received my order and thank you very much for your prompt customer service. Thank you.
     
  • Thank your for your excellent service and fast delivery. Looking forward to continued business.
     
  • Just wanted to send a quick thankyou!  I have ordered from your site twice in the last month and I am very impressed!  Communication is excellent and your delivery is first class!  I have highly recommended your site to friends. 
     
  • BLOODY FANTASTIC delivery SOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO Fast.
     
  • I am currently living overseas, with my horses being looked after in Victoria. Being able to have things delivered to them is a god send! Thank you!! 
     
  • Afternoon all...just to let you know that my order has arrived.....and many thanks for such prompt service.
     
  • Thanks guys I got my parcel less than 24hrs later (in Melbourne) - now that's fast!
     
  • I'm a returning customer. Your service is fantastic. Keep up the good work. I WILL BE BACK.
     
  • Hi there, I just wanted to say that once again I am delighted by your service. Every time I order from your site you provide excellent service and I receive the goods the next day.
     
  • Hi there, I have used HSD quite a number of times now and I'm thrilled with all the products and service, please keep up the great work.
     
  • With the service and prices you offer, we’d all be mad to buy feed supplements anywhere else.
     
  • I received my order today - I only ordered it yesterday!  Thank you for the extremely quick service - much appreciated. 
     
  • Being a first time user, I just wanted to thank you for your prompt response to my order . . . . . received today. I will definitely be using your shop again.
     
  • Our daughters had a great Canberra after all your help and advice, we even got our first major BLUE!!! as well as several other placings, thanks heaps, keep up the good work!!
  • It seems like you have everything !
  • Thanks you guys for such great service.  Hope your Easter break is fab. 
  • The Service you have provided has been prompt and quick especially when ordering first aid supplies. My horses leg is healing very nicely but it will take awhile. Your prices are excellent so it makes it affordable to treat the wound properly without taking any shortcuts. Once again thank you for your assistance.
  •  
  • Great site, everything you would want as a horse owner at your finger tips.
     
  • Your website is very user friendly and has everything a horsey person would need..! I will definitely be purchasing from this site again, and will recommend it to others..!
     
  • I would like to sincerely thank you for my recent order.  It was received within 2 days, right to my door (Tasmania), products are great. Rather impressed…beats me getting in my car and traveling to the city to buy my horse needs, which does end up being more expensive …many thanks.
  • Your service is fabulous. Keep up the great work!!
     
  • What a great range. I'm sure there is more to see when I get more time!!
  • Great service !!! Excellent....love shopping with you, will come back again and again all the way from WA.
     
  • Dear God, I don't know how you do it? Your service is absolutely amazing. How I wish you could teach other suppliers the secret.
    Best wishes to you and the team. I look forward to meeting you all when I am in the Sydney area.
  • Just wanted to let you know how fantastic your service is.  A big thank you to Pip with my order yesterday.  It arrived as requested this morning.  Everyone I deal with at Horse Supplies is so helpful and lovely to chat to and Hey I Love The Treats that are sent out with each order.
  • Just a quick note to thank you for my order, which arrived in good shape today. I appreciate the prompt service.
     
  • I just have to say….. WOW! I ordered a large amount of items on a Saturday morning,  confirmed it verbally on Monday (you know what some online orders can be like, not processed for weeks), was told to expect it Thursday, received a call (personal service, not cold emails) on Thursday to let me know that a product I had ordered (heart rate monitor) was discontinued, but HSD had decided to UPGRADE me to the next model for NO CHARGE! I was so gobsmacked I am sure I sounded ungrateful, but I can assure you I was not! I will never go to the vet or saddlery again (and my best friend owns a saddlery!) all the other products arrived Friday, and I was using them on the weekend, everything of great quality (the best hole punch I have ever used, no question!) The Heart rate monitor arrived first thing Monday morning, I am looking forward to using it! Thankyou HSD, you’re my hero.
     
  • The moleskin rug & neck rug arrived safely and I would like to express my thanks to Horse Supplies Direct for a very efficient service. I have been most impressed and the quality of the rugs is fantastic.
     
  • Hello team,
    I just wanted to let you know that I am very happy with your services. Your prices are excellent, the product range is great and the freight costs are very reasonable.
    But the most asset you offer is how fast you can deliver!  It's so refreshing to see an Australian company that is able to provide all of the above! I recommend you to all my friends.
     
  • Great service, couldn't be happier. I tell all my friends. 
  • THANKS AGAIN for being the best horse supplies site i have ever used!!!!!! You guys are great!!!!!
  • Thank you very much - the order was very prompt and I really appreciated the follow up call when I thought it had all turned to muck!  What a fantastic service you guys offer, please give yourselves a pat on the back.
  • Wow! I have been considering using your company for a while but finally did it. I ordered the drench at midday on Thurs and it was here before midday on Fri!!! Thanks so much as I was really hoping it would be here before the weekend. I am so impressed with your customer service, the products were exactly what I had ordered and so quick. Very very very impressed.
  • I would just like to say that I have received my order in record time.  This is the first time I have ordered from you but it will not be the last.  I will be telling all my friends to go through you in the future. I placed an order on Wednesday night and received my order on Friday (QLD). I am extremely pleased with your service and will definitely be shopping with you again.
     
  •  All the things I need, and cheaper than where I was shopping before!!  Well done - glad I found you!
     
  • Wormers arrived today.  Excellent service as usual.
     
  • Hi Guys, received my order today, thank you very much.  That was mega quick.  Will definitely be doing more orders in the future.
     
  • When you find a really top class online business, you just keep going back.
     
  • Just wanted to say a big THANK YOU for the very prompt delivery of my order.  I will be recommending you to all my horsey friends.
     
  • This is my third or fourth time that I have used Horse Supplies Direct and I love it!!! The service is great. I will continue to use Horse Supplies Direct for many years to come.
     
  • You've been fantastic to deal with in the past - really fast in delivery and no hiccups with using the internet to order - thanks for a very pleasing experience :-)
     
  • I have used your service several times and find you to be a great way to buy what I need without having to call in a vet/go to town etc. Keep up the great work.
     
  • I have ordered from you about 3 times and received unbelievably quick delivery time (48 hrs from you to WA).  I have recommended you to numerous people.
     
  • Great Work, Fast Friendly and Reliable.
     
  • Hi, very pleased with all my orders I have made in the past, the products have been exactly as described and arrived within two days of payment, very impressed! Other online horse product order services have not arrived for over two weeks! Horse Supplies direct is definitely the best!!!!
     
  • Thank you so much top service, super fast post.  I will recommend to other trainers.
     
  • I'm a returning customer who is still very happy with service, quality & of course your affordability! Always a very speedy dispatch!!
     
  • Absolutely flawless service for my last (and first) purchase, thankyou!
     
  • I've used your service before, it is great. Fantastic prices and the delivery time is amazing. I am very impressed and happy with the result. Keep up the good work.
     
  • I have found your site very informative and easy to use. As we live in a rural area there are a lot of products that aren't available to us out here and it is very convenient to order and have it delivered. Top site, keep up the great work and I will be ordering more products in the near future.
     
  • I keep coming back, as the service is fantastic.
     
  • Love your web site...we live in a remote area and to be able to access these products and have them delivered to our door (or in our case PO Box) is fantastic...makes life so much easier.
     
  • I would like to compliment you on such a great service. I have never had any problems with your company and from order to delivery is so quick!!! Keep up the great work!!
     
  • Wow I just received my order - I am impressed by the speed of the delivery - most places say overnight yet it is 3 days. Thank you so much. I most definitely will be using you again, and you are already saved in my favourites!
     
  • Just a note to thank you for your excellent orders - they all arrive within a few days and as described at a reasonable price. Given I live out of town and horse places never have a big range, this is an excellent service.
  • You are awesome - you people can deliver stuff on time.  I'm never ordering from a different company again.
     
  • Top service & great products & reasonable prices, simply this is what keeps me coming back again & again.  I also appreciate being able to look or read what is on the label of certain products & compare them with others.  Sometimes you just don't have the time to do that while standing in a shop.
     
  • It's an awesome site and I'll be passing the website on to all my friends who also live on remote cattle stations.
     
  • I'm a returning customer and I am always going to be one because your products are terrific and your service is fantastic.
     
  • I have had excellent service from your company in the past and have recommended you to my friends who have also been very happy with your prompt delivery.
     
  • My new bridle arrived safely today! Just a quick note to let you know that I was very impressed with the level of service from Horse Supplies Direct. The bridle arrived as described and the super fast delivery was great! The staff were also very helpful and friendly. You offer great products to choose from too! I will definitely be buying all of my horse and riding needs from you in the future! Thanks very much.
  • Thanks for the excellent service, by far the best company I have dealt with online!
     
  • Once again, a very prompt order (and a yummy surprise). Thank you so much for an excellent service.
     
  • Thanks HSD, you always have the right stuff at the right price and it's so much easier than driving to the shops for us country bumkins!
     
  • Very good fast delivery. A1.
     
  • Just wanted to thank you for such prompt service with my order it arrived at my door today, it is great to see that sort of service. Once again thank you and I look forward to many such dealings again.
  • Your prices are very competitive in all product lines, just what my mare needs. ;-)
     
  • Hi Team, just wanted to say that this was my first time in ordering supplies from you and can't thank you enough for the fast delivery. Even with this EI going around my order wasn't forgotten or late. Your service was first class. Thanks again and will definitely be ordering from you again.
     
  • No doubt Horse Supplies Direct is by far the best value around.
     
  • This is the first time that I have shopped online and the first time I have shopped with Horse Supplies Direct. I must say a huge thank you for  the excellent service that you provided. My order was processed late Tuesday Night and I was most surprised to see it at my door when I came home from work today. Thank you for a easy and hassle free transaction. I will be definitely be ordering from your company again.
     
  • Great, easy to use service.  Can't wait to shop again!
     
  • Hi Guys. This is truly a wonderful business you have. I live 600km from my nearest major town or vet. Thanks again.
     
  • Love you guys, the service is always great, and the product range is far superior to that of saddleries.
     
  • Order received today. Thankyou for your fast service and great products. Looking forward to placing future orders with you.
  • Have used you before -- very impressed with speed of delivery and product range.
  • Great site have everything you could possibly need.
  • My last order arrived safely and I am pleased with the products.
     
  • Thank you for your wonderful site! Living in a remote area, great mail order companies like yours are an asset :-) Glad I found you with google!
     
  • My horsy friend gave me your web site to look at. I can not believe the variety of products you carry. Wonderfully amazed.
     
  • Keep up the good work ... your service so far has been exceptional.
     
  • Thank you as always for a great deal.
     
  • Unbelievable!  I ordered the brushes and I am sure the next day they were delivered.    I expected to see them next week some time. Fantastic - thanking you for an excellent internet buying experience.  I will be back. 
  • Thanks for a fantastic service!
     
  • The easiest way to shop!
     
  • I'll keep returning.  So quick and easy.  Thank You!!!!
     
  • I was really impressed with my last delivery. Ordered it Sunday over the internet, received Tuesday, very well packaged. :) First rate.
     
  • Just got my box o goodies today in the mail and just wanted to say thanks!!! I love buying from you guys its so blooming easy!
     
  • I found your site on the internet and you have the best range of horse product I have ever seen. 
     
  • I just wanted to send you guys a thank you for your prompt and helpful service. The much needed bandages and Vet Wrap arrived within 2 days. Good Service – Wow!!! Hard to find these days!!! 
     
  • Very pleased with the continuing promptness and efficiency of deliveries.  Thank you.
     
  • Wow!  Thank you for such fast delivery - I was amazed at how cheap the postage is for it to arrive the very next day!  Easy website to use - will definitely be buying from you again THANK YOU!!!!
     
  • I have ordered from you a few times before and can't believe how quick my orders arrive! Thanks.
     
  • Thank you for a very prompt and efficient service.
     
  • Hi Guys. Just wanted to drop you a note to say thanks, will definitely be using your services again, it's great.
     
  • Just wanted to say thanks for your prompt delivery & fabulous product - it was delivered to me in country NSW in only two working days, which is very impressive as mail is normally very slow out here. The product quality & wrapping were also excellent. I will definitely buy from you again. Cheers.
     
  • Thanks for a great service.  It's nice to know such a reliable service is available.
     
  • Just wanted to say that I thought your website was great and very easy to search.
     
  • I received my parcel within two days. I am very impressed with speed of the delivery and also the quality and prices I paid.  I will definitely will be a repeat customer and will recommend this website to all my friends.  Thankyou once again.
     
  • Thank you for your prompt, efficient service. I would not hesitate to use you again.
  • Just wanted to say I am very impressed with your service, I ordered some first aid stuff for my horse and its already arrived in  2 days so thank you very much, will definitely be back to order from you again.Your prices are excellent compared to the horse shop down the road from me, it worked out cheaper to buy from you guys and wait the 2 days than go down and buy from the shop which is only 1km away, so thanks again and I will be recommending you to others.
  • Just like to thank you guys, it is a relief to just order over the net and the delivery time is great..!
     
  • I have received my order.   Would just like to say thank you very much for your prompt and professional service. 
  • This is the third order I have placed with you and couldn't be happier, your service is fast and products excellent quality! Thankyou for providing a much needed service for rural people who don't have a good saddlery close by.
     
  • Just a note to say thanks for the excellent quick service we receive each time we order.
    Although we don't order regularly or often, the prompt delivery of our order is always much appreciated. We live 900 kilometres west of Sydney and 100km from our nearest town, and your order often arrives within 3-4 days of phoning it through. That is excellent service! Thanks very much for the speedy deliveries.
     
  • Great service, keep up the good work.
     
  • Great service, always very prompt postage.
     
  • Thanks for your prompt response. The order has arrived promptly and is exactly what we wanted.
     
  • Good Morning Horse Supplies Direct :->
    I would just like to Thankyou very much for my Impact colostrum order. I received it a couple of days ago not only was the postage fast but I was very touched and surprised when I opened the box and saw a bag of skittles.  I had to email to say Thankyou as I thought this was very lovely, it show a business that cares.  You definitely put a smile on my face :-> Thankyou very very much, I will definitely be purchasing from you in the future, (or sooner when my Impact runs low), I am also going to pass your details on to friends. Have a lovely day, Take care.
     
  • Great service and value for money.  Always recommend to others.  Thanks.
     
  • I received my rug today, thank you very much. The rug is better than the picture on the web site gives it credit for. The M & M's are a lovely touch too, my daughter loved them. The rug fits perfect too. Thank you again. I will certainly buying another one in the not so near future for my other mare.
     
  • Great service!  Fast delivery and love the extra little touches.  Keep up the good work.
     
  • Thankyou for your response.  I appreciate your effort in researching the product. I have always found your business to offer and provide a great & friendly customer service. 
     
  • Just wanted to say that I was very happy with my order, the prompt delivery, easy transaction and I was very happy with the packaging my order came in.  Also, I still think that the cost of postage is very reasonable versus other online order companies. Thanks heaps :-)
  • Hi Team, Just want to say once again..... Thanks  for the great service.....
     
  • I love this site, you have the best range and the best prices.
     
  • Thanks for your great service. I live miles away and the only saddleries around here are a 1-2 hr drive away!
     
  • Just a quick thank-you for your speedy processing of my recent order of Zanobolic. I ordered it after the deadline on Monday and it was on my door step in the Adelaide Hills the next day. Your company offers brilliant service, a great range of horse products and very competitive prices.
    Keep up the good work. 
  • Thankyou for your extremely friendly, prompt and efficient service! Parcel arrived in 3 days to Central Queensland and was packaged perfectly. No hesitation to do business with you again.
     
  • Your service is wonderful for people like me living in remote areas of Australia.  I can not even buy locally and receive goods as quickly as I do through HSD.  Thank you and keep up the good work.
     
  • It’s always wonderful to deal with courteous and efficient people and businesses.
  • Excellent service with my last order.  Thank you very much.
     
  • Just a quick thank you for such a great service. This was our first order placed with Horse Supplies, which I only placed on line Sunday evening.  To say that I was surprised when the goods rocked up at our doorstep in Adelaide by 12:30PM would be an understatement.  VERY WELL PACKAGED. PROMPT, EFFICIENT SERVICE & NO DAMAGE TO PACKAGING BY THE FREIGHT CO.  WELL DONE GUYS. Well done to all and cheers for now. We will do business in the future.
     
  • Very easy website to navigate through and to place an order.  Very reasonable prices and postage. Thankyou.
     
  • With thanks & the very best wishes for the coming season & success in 2009. Your prompt & efficient service throughout the year has been greatly appreciated.
     
  • Highly recommend your company.  Great products and prompt, reliable service.  PS Wishing all a great New Year.
  • Just a note to let you know my order arrived safely this morning. Thank you for your prompt and courteous service. I look forward to further dealings with you in the future. All the best for 09.
     
  • Thank you. Goods arrived today. Appreciate your prompt service and delivery. Will be a repeat customer.
     
  • Just to let you know, my order was received in record time!  What a great service you offer and I will be buying all our saddlery needs from you from now on.  (Only regret is I didn't find your website ages ago!)
     
  • Your service is top class. Thanks.
     
  • To the HSD team, My order arrived today and I have to say I am very impressed with your company from easy of ordering to turn around time for delivery. Thank you very much!!! 
    I will be shopping with you again!
     
  • Very good service. No compaints to date.
     
  • I'd like to thank you for the super fast delivery of my order. I really appreciated it. And thanks for the yummy treat too.
     
  • Hi To All the Team at Horse Supplies Direct. I want to thank you for the speedy delivery of my goods.  I have just received them after placing the order with you yesterday.  All goods invoiced are correct and I was extremely happy with the delivery cost.  Once again you have come through for me.  I have used your company a couple of times now.  I have moved and setting up a new account was real easy.  I will be telling all my horsey friends about your service.  The vet is coming out today to assess the situation of my mare's foot so delivery came at the right time.  Thanks again.
  • I love ordering from Horse Supplies Direct.  Keep up the good work.
     
  • Very nice to know first aid stuff comes quickly! Always a pleasure dealing with your company. Such pleasant and helpful staff.
     
  • Hello, Just wanted to congratulate you on a fabulous service.  I have used your service on four occasions, and each time, exactly what I ordered arrived on my door, much faster than I expected.Your website is also very easy to navigate and your prices competitive. Many thanks for a great service.
     
  • THANK YOU SO MUCH for the fast and efficient turn around time – VERY MUCH APPRECIATED. I couldn’t believe the package arrived SO QUICKLY – Thank you.
     
  • You guys rock.  Thanks for the last delivery.
     
  • As always, a fantastic service ! :)-
     
  • Hello, I'd just like to thank you for the quick & easy transaction of the bandages. Your service is great and I'll definitely buy from you again!! The postage time was excellent, and some of the products I bought off you were less than half the price of what the Vets sell them for!
     
  • Hi, just to let you know, gr8 and super fast service.  Give yourselves a pat on the back !!!
     
  • Thank you very much once again guys!  My last order was top quality!
     
  • I thank you for your wonderful and quick delivery.
     
  • I just got my order that I placed last week – awesome service for it to be here so quickly! Thank you!
     
  • Thanks for your brilliant service, I always recommend your company to friends.
     
  • Great service, came very quickly, most impressed.
     
  • I just wanted to let you know how impressed I am with your service.  I put an order through on Friday morning and I have already received it.  You are the first company that has been so prompt.  In the past I have waited at least 5 working days and the communication was terrible if they did not have a product in stock (or should I say non existent communication unless I chased them up).  I will definitely be using your services again in the future.
     
  • This order was quicker getting to me than me going to the shop myself, well done!
     
  • I have received my order. Greatly appreciate your prompt service!
  • I just want to say thanks for a fabulous service, I am very happy to be a customer and recommend you to whoever I can!
     
  • Great products, competitive pricing and fast delivery!! Very happy with service.
     
  • Fabulous service to my farm address - so quick to get my equine needs next day or day after.  Thanks.
     
  • Hi, just a quick courtesy note to let you know how impressed I am with your website, just found it on the net and very happy with myself.  I shall become a valued customer with your company. Thanks again.
     
  • Excellent service, and a helpful website. Thanks.
     
  • It's been a while since I have ordered anything and I don't know why, because buying from other sources is expensive and the quality is not as good as the products you sell. I have told a lot of people about your site and they have commented that you are very quick in getting orders out. 
  • Thank you for an excellent service. Very pleased with the quality of the rugs. I will definitely be using your mail order service many times over. Thank you once again !
     
  • Thank you - the order arrived and the quality looks great. 
     
  • Just wanted to say a quick thank you for a lightning fast dispatch which enabled me to receive my package the next day. Very much appreciated and always a pleasure to deal with.
     
  • Thankyou for, yet again, providing a terrific service. My orders have always been good value for money and have arrived quickly and well packed. Always a pleasure to do business with you!
     
  • I just wanted to say I am SO impressed with your very fast delivery, I was hoping to worm this weekend and didn't expect to, and now I can - THANK-YOU!!
     
  • Thanks so much for my products, am so impressed with your speed in sending out my order!! Obviously a well run business!!! I will be back!! Thanks Again.
  • Just want to say what great service, delighted with the service and the price thanks, will be revisiting store as soon as run low, and of course recommending !
     
  • Wow! Just received the goods yesterday. That was super fast… Excellent service, I’ll buy again.
     
  • Very happy with service and prices (:
     
  • I just wanted to say thank you so much for your excellent service. I could not believe I received my order today when I only placed it yesterday & we live in the country. It helps take out some of the stress of having an injured horse knowing that I can get supplies so quickly.  
     
  • Hi HSD. The order arrived last Saturday ... yes Saturday and only 2 days after I placed the order. Very happy with the quality of the goods and the packaging was top class - no chance of damage in transit (very reasonable postage too especially considering the size and weight of the order). Also was pleased to find the little something extra ... very nice touch =)  Please feel free to use my feedback on your site.
  • Thanx again HSDirect!
    I received my order the next day :)
    Muchly appreciated as I was desperate for some first aid items.
     
  • I appreciate being able to shop online and your excellent service. Thank you!
     
  • Hi, Thanks for the excellent and friendly service you continually offer, but especially with my urgent order received today.
     
  • Thank You - so easy to get exactly what I'm after !
     
  • Thanks for the great and prompt service !  It's made dressing my mare's nasty wound a lot less hassle, and more affordable.
     
  • Great website guys - excellent layout & range.  Well done!
     
  • Thank you so very much HSD ... record shipping time, quality and service .. i will be back for sure
  • Just wanted to say thanks heaps for the great service. The gear is great:) So typical that it arrived the very next day after I enquired with you. Thanks very much again for the great service you provided. Living very rural makes ordering online a dream, no driving miles to find shops!! We will no doubt be back for more gear.
     
  • Thanks Lovlies...Goodies received and used...:). A happy customer:):)
     
  • Hi Team, Can only say ''WOW" - you are very efficient.  Thanks very much.
     
  • Thanks again for such a great service.  Hope you have a lovely Easter.  Cheers.
  • Hi there, I just wanted to commend you for your fantastic service.  Every time I place an order it is received within a few days which is the best service of any mail order company I have ever used.
     
  • Thanks so much for your speedy posting. I can always rely on you people getting my order to me within 3 days, bloody amazing. I look forward to my sugar hit as well! Thank you so much.
     
  • THANK-YOU for such prompt service.  I am very happy with the products and hope to deal with you again when the need arises.  
     
  • Love your website, love your products, love the prices. Keep up the good work.
  • Hey Guys, I just have to say how happy I am with my recent order from HSD.The delivery time was brilliant & the whole ordering experience was fantastic. The product HW7055eur Canta Summer breeze euro rug size 6'6 is perfect. I am very impressed by the quality of this rug. I will definitely be ordering further products from HSD & also telling as many people as I can about your wonderful service & fantastic products.  This is not meant to be a corny message but just showing how impressed I am by the whole experience I had dealing with HSD. Please keep up the great work as I will now never order anything horsey off ebay ever again. Also my local horse store never has anything I need in stock when I need it, so seeing how your delivery is soooo quick, there is no need to shop there either.
  • Hi all, Just a quick thank you to everyone at HSD. My items arrived as advised and in good order, thanks for such a quick delivery despite how busy you have been. Much appreciated.
     
  • Thanks for that!  I couldn't wish for quicker service!  I'm impressed.
     
  • Hello, I made my first order with you just the other day and i already have my new product! Thats the fastest i have EVER recieved a package from over east.
     
  • Thank you for such great service, i look forward to buying from you again.
  • Your service is the best in the world, just fantastic, and I recommend you to everybody I know. Thank you.
  • Hi, Just wanted to send a quick thank you. I ordered some Kohnke's Trim on Mon night and it was delivered yesterday morning! As I am in Darwin, that was completely unexpected - standard mail takes 3 days and parcels (even posted from capital cities) can take up to 2 weeks through Aus Post! So thank you very much for the prompt delivery. :-) I've posted on my local forum about your prompt delivery.
  • Thank you so much for the fantastic customer service. I ordered on Sunday afternoon & the parcels were  here in W.A. on Wednesday.  Amazingly quick.  I will definitely order from you again.
  • Your service is amazing - so fast. Thankyou.
  • I am very impressed with your service & I loved the little bag of skittles that came with my last order.  A very nice touch. :) Thank you.
     
  • Just a quick note to say thankyou so much for your quick service and help on the phone with my numnah, I couldn't be happier! Thankyou also for the skittles, what a lovely personal touch.... not that i got any with two children around! I have given everyone at dressage your site address and was singing your praises. This was one very happy customer thanks guys great job.
  • Thank you for your excellent service.
  • Fantastic service as always, always stock in, good price and super fast delivery. A+ service, love it....
  • A quick message to let you know, I received my order today. Thank you for the fast response to the shipping of my order.
    Thank you for the bag of skittles, that is very kind, totally enjoying the treat. Looking forward to being an on going customer.
    Til next time, you all take care, and keep up the great work.
  • Thanks for your great service, have a terrific Christmas.
  • Just wanted to let you know how easy your site is, and how good your pricing is.  You have a new regular customer = ): thankyou so much.
     
  • Hey HSD Team, I received my order today and I am very excited that everything came so quickly and so easily!  Thank you so much for your help.  I am up here in PNG and we have a small Pony Club, I will definitely let everyone know how easy it was to order from you.  I was very pleased with your supplies and will be ordering from you again.  Thanks again so much! Merry Christmas.
     
  • Service is always outstanding.  A pleasure doing business with you.
     
  • Thank you so much - it arrived yesterday - so quick!!!
     
  • Your service is always fantastic, thankyou!
     
  • Thanks for the incredible service.  We received the Cosequin today, and can start giving it to the horse tonight.  Much appreciated.
  • Many thanks for your time and excellent services.
  • My order arrived yesterday afternoon, so that's just over 24 hours from the time I ordered the items, which is quite amazing!  Thank you - I will be recommending your business to all and sundry.  Cheers!
  • To the management and staff, I would like to take the opportunity to thank your team for the prompt delivery of the items I ordered. They were ordered on a Friday and delivered to my door on the following Tuesday afternoon. Not a bad effort considering I live in Darwin. The items were as described and I am VERY happy with your service. I will have no issues referring you and your service to my friends all over the country. I look forward to my next purchase with your company.
  • Just writing to say thanks again for your reliable delivery you have been very consistent each time I have made an order. You & your freight company have each time paid attention to my delivery instructions which I appreciate – so thanks to you both.
  • Thankyou so much for your promt delivery I'm amazed at how fast you guys are and want to thankyou personally. Thankyou!! 
  • Hi, you provide a super service!!!
  • This was my first order with you guys. Not only did I receive my order within a day and a half, inside the invoice pocket were m&m's.........YOU GUYS ROCK....
     
  • Placed the order approx. 1000hrs Monday. Delivered 1000hrs Tuesday and with a free chocolate. Great service THANKS HEAPS. Love the freight free over $200, and thanks for the prompt service.
     
  • I would just like to thank you for the prompt service and delivery of my items. I received them yesterday in perfect order and certainly appreciate the care that was taken with packaging, and the little chocolate surprise with my invoice!  It is the little things that count, and I will certainly be using your services again and recommending your website to any friends in need of horse items.
     
  • Order received with thanks.  Very quick delivery! 
     
  • Just like to say thanks for your prompt service.  I ordered some Coldflex bandages on Fri and they arrived here in Tassie today. Iit was a pleasure dealing with your company and will definitely use you again. and will have no hesitation in recommending you to my friends.
     
  • I think horse supplies is the best horse shop there is  the biggest range of things and even with postage Its cheaper for me to buy from you than the local shops so happy
     
  • Thank you for a great decision from those of us who live in the bush and always get slammed by postage and handling charges.  We love you!
     
  • Thank you very much for the Cherry Ripe in with my invoice and for the prompt delivery of my order. It was a very nice surprise!!
    The small chocolate included with the invoice was a lovely personal touch. It brought a smile to my face. Keep up the good work.
    Love your web site!

     
  • Thanks for your prompt attention to my email. It's nice to be on the receiving end of such good customer service.
    I'm not sure if you receive emails to this address but I just wanted to say a huge thanks for pushing my order through so quickly. I really appreciate the effort. it's made my weekend a lot easier!

     
  • I have received my bridle that i ordered. I'm very happy with it. Arrived within 3 days and it is great quality. I would definitely recommend the bridle and horse supplies direct to others and be buying more from you in the future. Thank you :)
     
  • Your service is always excellent.  Thankyou! 
     
  • Thank you for your continuous great service and great products.
     
  • Thanks, I've been using you guys for many years & you're great !
     
  • Great range at great prices. I was very glad to come across your website.
     
  • Thanks so much, I love your website!
  • Hi there. I just want to thank you for the speedy delivery of my girth - I really appreciate it and will definitely be using your store again in the near future. Thanks again.Thanks for being a one stop shop!  I don't have time to go from shop to shop, this is such a good value online store that's very reasonable too.
  • Always the best service
     
  •  received my GG Rider Half Breed Saddle on my door step in Tewantin Qld 30 hours after placing the order with you. Impressive to say the very least, a true blue ribbon effort,  many thanks.
     
  • I received my saddle cloth today - thanks so much - it is exactly what i wanted - speedy delivery and great service - I will pass on your name to my horsey friends ;)
     
  • Thank you for solving my problem with the hoof product.   The substitute you gave me is great, and the hoof nippers worked a treat on our old pony, who has hooves as hard as steel.  I will be ordering a few more of them, just to have on hand. I was correct in thinking your product would be far better than anything I could get here. You went to great lengths to get me the product I ordered. I also received the package by Friday.
  • Thanks again for the fast delivery!  Much appreciated!
     
  • Thank you for your prompt & reliable service.
     
  • Hi to the HSD team, All items arrived safely.
     
  • Thank you for excellent service.
     
  • Very likely I will be back for one large order every year.
     
  • Happy to recommend you to friends
     
  • I ordered a Pressure Eze Girth (invoice 81072) over the phone on the 30th Nov and received it very quickly a few days later.  I have been trying to get this girth through a local saddler for months now with no success.  In desperation I tried online and am very happy with your company’s service.
     
  • Wonderful site. Why would you shop anywhere else?
     
  • Your service was so wonderful last time I've come back.  Thank you so much!  Keep up the great work, I'm one very happy customer.
     
  • Thanks again for the wonderful service you provide.  Always so quick and reliable. :)
     
  • Hello everyone at horse supplies, can I just take this opportunity to thank you for your great service every time I buy from your site. I have never had a bad order and I appreciate your effort in getting items out in a timely manner.  Thanks again, Vicki.
    I love your website it's so easy to use, my parcel arrived in 2 days (located in Tassie) the quality is amazing, I feel so confident buying your products online. I don't even bother going to my local horse stores because you provide me better service even through online shopping. Thanks also for the chocolate in my parcel such a lovely touch =)

     
  • Thanks again for the excellent service, I always recommend you guys because you're so quick with deliveries! :)
     
  • Thanks for your great service in the past.
     
  • Fantastic service, quick delivery. Thank you!
  • Hi HS team. I just wanted to say thanks for your prompt service. :-)  I live in Melbourne and I love how I can realise I need to buy something one weekend, order it Monday, and it is here for the following weekend! Great job!
  • Thank you, great website, great range and good service.
    Thank you so much for getting the items I needed in my last order to me so quickly.  I really appreciate the great service you offer!
    Better tell your boss I think you are worth more money!! Spurs arrived yesterday and everything else arrived today.Thank you so much, fantastic service.

     
  • Thank you for the always reliable and prompt service! :) Much appreciated!
     
  • Got my order yesterday thank you so much for such a speedy service as always.
     
  • Thanks for the always prompt and reliable service!
     
  • We have been dealing with your company for approx 18 months now and are always happy with the products and the service.  Thankyou.
     
  • You guys are great!
    :) Awesome site.

     
  • Horse Supplies Direct are awesome!!! LOL !
     
  • Hi it's me again, thanks for everything. I love your products and will be back again soon!  Cheers!
    Have been dealing with you guys for years.  Always a pleasure.

     
  • Hi just to let you know my package arrived today and im impressed with the prompt service and quality also my daughter loves the lolly pop you sent to thank you very much will definitely shop with you again J
     
  • Just wanted to email and say a big thank you for getting the in-Hand Bridle to me so quickly, you have saved the day!!
    You do an excellent job and I am always verry happy with the products I order from you.  Thank you.

     

Need Help? Contact our Customer Service Team on Ph: 1300 MYHORSE (1300 6946773)

        

 

 

Please feel free to email us with any comments you may have, and thank you so much for letting us look after you!